Tailored Travel, Lifestyle & HospitalityLuxury Concierge Services
At Mamlaka World, luxury isn’t just a place, it’s a complete experience. Our bespoke concierge services are designed to elevate every stay, whether you’re nestled in an alpine chalet, relaxing in a seaside villa, or exploring vibrant city escapes. From personal chefs and spa treatments to private chauffeurs and VIP reservations, we ensure every detail of your journey is handled with precision and discretion.
Our dedicated concierge team is available before, during, and after your stay to accommodate every request. Whether you're planning a surprise celebration, arranging a sunset yacht charter, or seeking the most authentic local dining, we curate every moment to match your preferences and pace.
With Mamlaka World, you gain more than a luxury property, you access a world of personalized service, world-class connections, and peace of mind. Let our concierge team craft the experience of a lifetime.
Travel & Transportation Services
- Private airport transfers
- Luxury Car Rentals
- Private jet and helicopter charter
- Yacht and boat rental services
- VIP airport assistance (fast-track, luggage handling)
Experiences & Leisure
- Custom itinerary planning
- Guided cultural and city tours
- Outdoor adventure arrangements
- Ski passes and ski instructor
- Exclusive Access
Dining & Culinary Experiences
- Restaurant reservations at Michelin-starred venues
- Private dining experiences
- Cooking classes with private chefs
- Outdoor dining setups
Shopping & Lifestyle
- Personal shopper & fashion consultant
- Luxury brand appointments and store access
- Private styling sessions
- Art acquisition & gallery tours
- High-end gift curation
Wellness Services
- Wellness retreat programs
- Personal Trainer
- Meditation & mindfulness sessions
- Yoga and Pilates
- In-property Spa Treatments
Personal & In-Property Services
- Private chef & catering services
- Butler and housekeeping staff
- Grocery pre-stocking & special deliveries
- Babysitting and nanny services
- Personal Assistant
- Laundry Services
Special Events & Experiences
- Event Planning
- Live music or entertainment bookings
- Decor and ambiance setup
- Photographer and videographer hire
- On-site coordination and support
Frequently Asked Questions
Booking & Payments
How do I secure a booking?+
A 50% deposit is typically required to confirm a reservation, with the balance due 30–60 days prior to arrival.
What is the cancellation policy?+
Policies vary by property but are generally strict due to the exclusivity of the inventory. Travel insurance is highly recommended.
Do you require a security deposit?+
Yes, a security deposit is standard for all villa and chalet rentals to cover potential damages.
What payment methods do you accept?+
Bank Transfer (SWIFT/SEPA) is preferred. Major credit cards (Amex, Visa, Mastercard) and cryptocurrency are accepted upon request.
Arrival & Logistics
What are the check-in and check-out times?+
Standard check-in is 4:00 PM and check-out is 10:00 AM. Early or late options may be arranged via the concierge.
Do you offer airport transfers?+
Yes. We arrange private luxury transfers (Mercedes V-Class / S-Class) or helicopter transfers directly to the resort or villa.
How do I get the keys?+
A property manager or Mamlaka concierge will meet you on-site for a personal meet & greet and property tour.
Services & Staffing
Is daily cleaning included?+
Most luxury and prestige bookings include daily housekeeping. Classic rentals may vary.
Can I hire a private chef?+
Absolutely. We have a roster of Michelin-trained chefs who can provide breakfast, dinner, or full-board catering.
Are groceries included?+
Food and beverage costs are typically charged extra (at cost plus service fee) or via a pre-paid provisioning allowance (APA).
Lifestyle & Concierge
Can you book tables at sold-out clubs?+
Our contacts at venues such as Bagatelle, L'Opéra, and Nammos often allow us to secure priority tables for our guests.
Do you organise ski equipment?+
Yes. We arrange professional fitting and equipment delivery directly to your chalet's ski room.
Are pets allowed?+
Pets are considered on a case-by-case basis and must be approved in advance.